MRCC JOB OPPORTUNITIES

If you are a part of a company that is looking for individuals to fill opened positions or if you are an individual looking for a particular position, and you'd like to have it posted on the MRCC web site, please send inquiries to: admin@mrcc-online.com.

Nielsen Online, a division of The Nielsen Company, is a "start-up" with ten years of history in delivering innovative solutions to clients. Formed by the combination of Nielsen NetRatings and Nielsen BuzzMetrics, Nielsen Online provides independent measurement and analysis of online audiences, advertising, video, consumer-generated media, commerce and consumer behavior.  Through significant investment in people and products, the company is poised to be the growth engine for The Nielsen Company.

POSITION: Account Manager
Date Posted: 5/20/2010

JOB DESCRIPTION / GENERAL SUMMARY:        

Account Managers act as a primary contact for clients – trainings, user support of services, outreach, etc. In addition, account managers act as primary driver across sales team in overall client management and renewal process.

DUTIES / RESPONSIBILITIES:

• Meet regularly with sales representatives to communicate account status and devise strategies for growing and renewing account; act as a liaison between client and Sales Team.
• Train clients in the use of product and services ranging from Nielsen Online NetView to AdRelevance to @Plan and VideoCensus, effectively communicating their features and benefits.
• Work with clients to resolve a wide range of questions and issues.
• Manage high volume of daily client base interactions via email and telephone; maintain record of account activity in sales automation system.
• Work with clients to understand custom and syndicated data sets
• Assist the Sales Team in conducting background research for client support and sales.

KNOWLEDGE, SKILLS & ABILITIES:

• Must be comfortable presenting in front of groups of people
• High level of comfort working with data
• Eagerness to work directly with clients
• Awareness of media buying and selling process, as well as media research and interactive experience a plus
• Ability to work as a team player
• Excellent oral and written communication skills; excellent presentation skills
• Experience working with or at an interactive agency or publisher a plus
• Very comfortable with Microsoft Word, Excel and Power Point. Knowledge of Media and Audience Measurement Tools a plus

EDUCATIONAL / EXPERIENCE REQUIREMENTS:

• College Degree Required.

To apply to this job listing, contact:

Jill Partner, Director of Agency Sales
Nielsen Online + Buzz Metrics + Mobile
The Nielsen Company
(312) 385-6551
email: Jill.Partner@nielsen.com